Field Services
In today’s competitive medical market, the OEM’s field services are emerging as a major product differentiator. An efficient medical device support practice not only enables greater customer retention but also higher revenues and lower servicing costs.
This has resulted in a growing need for a comprehensive whole service life-cycle solution that improves;
- Knowledge management
- Regulatory compliance
- Operational efficiency and
- Technician connectivity
The Possibilities We Create
Clinical Availability
- Remote upgrades
- Preventive maintenance
- Reduced mean time b/w
failure
Customer Experience
- Predictive maintenance
- Customer experience mgmt.
- Insights on service & device
performance
Revenue Generation
- Consumables management
- Cross sell/upsell
- Contract renewals
Efficiency
- Automation
- Remote diagnostics &
service - Superior knowledge mgmt
Solutions
AiKnoᵀᴹ
Cogmation
Integrated Mcare
RAPM
Service IQ
Our Services
Product Re-Engineering
Product Re-Designing
Sensorization
Cloudification
Connectivity & Gateway Engineering
Engineering Analytics
Predictive Maintenance
Field Services for Healthcare
Resolve complex machinery issues, control costs & increase customer satisfaction while maximizing revenue.
Resources
Field Services
Resolve Complex Machinery issues, control costs & increase customer satisfaction while maximizing the revenue
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