The client is a major airline headquartered in the United States. They sought to automate analytics on the data collected from the flight log to address issues related to In-flight Entertainment (IFE) and inconsistent flight offload.
The key challenges the client faced were:
- Heavy reliance on manual data processing, leading to slow and error-prone analytics.
- Insufficient access and poor user experience with the vendor's database.
- Lack of a secure and efficient data scraping mechanism to extract necessary information for analysis.
Learn how we helped them reduce aircraft downtime and fault rates thereby enhancing overall passenger experience.
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