Redefining Testing Paradigm
Improving user experience (UX) is key for companies wanting to do well in a tough media broadcasting market. By focusing on UX, these companies can greatly increase viewer satisfaction and loyalty, making sure they meet what people expect. As set-top boxes (STBs) get better with new tech, putting UX first not only helps now but also sets up manufacturers and service providers for future success.
This case shows how L&T Technology Services (LTTS) helped their client make user experiences better with faster updates and smooth STB operations. By cutting test times by 25% on different STB models, supporting testing at the same time, and allowing remote test orchestration, LTTS used smart automation to catch and fix issues early. This led to a big 40% cut in effort and costs. Moreover, we enabled a 25% acceleration in time to market and consequent enhancements in customer satisfaction, showing our promise to bring about big changes and deliver top solutions.
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